Accessibility statement

Société Générale undertakes to make its website accessible in accordance with Article 47 of Law No. 2005-102 of February 11, 2005.  

For this purpose, we will carry out the strategy and actions listed in Multi-year accessibility plan and the Annual accessibility improvement plan

This declaration of accessibility applies to Societe Generale Esalia website


The Societe Generale Esalia site is partially compliant with WCAG 2.1 Double-A (AA) level due to the non-conformities and deviations listed below.  


The compliance audit carried out by Ipedis reveals that the compliance rate is 50%: 

  • 17 compliant criteria  

  • 17 non-compliant criteria  

  • 16 non-applicable criteria  


The contents listed below are not accessible for the following reasons.  

  • Informative images do not have a textual alternative. 

  • Decorative images in the content are not ignored by the screen reader. 

  • Opening submenus is not indicated for users navigating with a screen reader. 

  • Multiple successive tags <br> or paragraph tags <p> are used to visually create space between paragraphs. 

  • Elements visually represent a list that is not tagged as such. 

  • The element that is active in the breadcrumb trail is given only by position 

  • PDF documents are not accessible 

  • The titles of the different sections are not in title tags. 

  • Some information is given only by colour 

  • The contrast between the background color and the texts of some interface components is not sufficient. 

  • Horizontal scrolling is required to read the information on the Site Map/Help/Participation Bonus page. 

  • Keyboard traps are present. 

  • Skip links do not work properly. 

  • The title of some links/buttons does not allow you to understand their function or destination. 

  • Some buttons/links do not have a title. 

  • Focus is not visible on some items. 

  • Lists are not correctly structured. 

  • The document code contains errors. 

  • Some identifiers are not unique. 

  • Some interface components are not accessible. 

  • The buttons are not explicit. The site is in French while the buttons are in English. This can be confusing for people using a screen reader 

  • Some tables are not considered a formatting table. 

  • The accordion panels have incorrect aria attributes. 

  • Each column header and row header is not correctly declared in the tables. 


Several elements of non-compliance are described in this document, some of which are recurrent on several pages:  

Derogations for disproportionate loading  

No derogation identified  

Content not subject to the obligation of accessibility 

No content not subject to the accessibility obligation  


This statement was made on 30/06/2022.  

Technologies used for the website development:  

  • HTML5  

  • CSS  

  • JavaScript  

The tests of the web pages were performed with the following combinations of user agents and screen readers:  

  • NVDA with Google Chrome  

The following tools were used in the evaluation:  

  • Web Developer Toolbar 

  • WAVE 

  • WCAG - Contrast checker 

  • Accessible Color Picker 

  • Taba11y 

  • Axe DevTools - Web Accessibility Testing 

  • Assistant RGAA 

  • PDF Accessibility Checker (PAC) 2021 

Pages of the site having been the subject of the verification of conformity:  


If you are unable to access any content or service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another form:  

Contact the communication department of Société Générale at the following address:  Sgss.Com@socgen.com

Tours Société Générale 
189 rue d’Aubervilliers 
75886 Paris cedex 18 


This procedure is to be applied in the following case:  

You have reported to the website manager a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.  

  • Send a mail by post (free of charge, do not put a stamp)   

Défenseur des droits Libre réponse 71120 75342 Paris CEDEX 07  

Multiannual scheme and annual action plan

Société Générale is committed to making its websites and applications accessible, in accordance with the article 47 of the Act No 2005-102 of the 11 February 2005.
For this purpose, we will carry out the strategy and actions listed in Multi-year accessibility plan and the Annual accessibility improvement plan.
This accessibility statement applies to www.esalia.com.